FAQ

Getting started

OKX Web3 FAQ
Published on Jan 19, 2026Updated on Jun 18, 2026124
OKX EEA Beginner's Guide
Published on Jun 30, 2025Updated on May 29, 202619
A beginner's guide to identity verification
Published on Sep 25, 2023Updated on May 29, 20266,489
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Jun 18, 202614,188
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Jun 21, 202621,041
How can I protect myself from scammers?
Published on Aug 21, 2023Updated on Jun 18, 202612,284
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on May 29, 20265,625
OKX Beginner's Guide
Published on Mar 20, 2023Updated on Jun 18, 20261,759

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